Our Team

Leslie Howard, JD, is the Founder and Chief Executive Officer of CH Revenue Management Solutions, a company dedicated solely to the out-of-network provider community to increase provider reimbursements at all stages of the revenue cycle management (RCM) process. Being in the trenches every day with the insurance companies, combined with her expertise in ERISA and state healthcare law regulations Leslie has a proven track record of building innovative strategies to overcome the insurance industry’s changing landscape and tactics to delay, deny and limit payment to out-of-network providers. She has been a member of the New Jersey and New York bar for over 25 years.

A graduate of Fordham Law School, Leslie has worked in various niches across the law industry from an associate in the national insurance litigation law firm Anderson Kill Olick & Oshinsky to real estate and immigration before discovering her true passion for the healthcare industry. This passion derives from her desire to help right injustice, an ambition she has had since her early days of visiting the municipal courts with her father. She cites her own personal battle with insurance companies over her son’s health conditions as the profound moment she knew she needed to champion for change. Her flair for risk-taking and disregard for failure is seen in her drive to advocate for providers nationwide.

Aside from her business, her greatest life achievement is her two children, Jonathan and Alexandra, whom she shares with her loving and supportive husband of over 20 years, Matthew. She resides with her family in Little Silver, New Jersey. In her spare time, Leslie enjoys both singular and group exercising and physical activities as well as reading inspiring nonfictional journeys of people who have had to overcome great odds. A self-proclaimed “adventure seeker,” Leslie loves to try new things and seeks the company of those who enjoy adventure and laughter as much as she does.

Leslie Howard, JD, is the Founder and Chief Executive Officer of CH Revenue Management Solutions, a company dedicated solely to the out-of-network provider community to increase provider reimbursements at all stages of the revenue cycle management (RCM) process. Being in the trenches every day with the insurance companies, combined with her expertise in ERISA and state healthcare law regulations Leslie has a proven track record of building innovative strategies to overcome the insurance industry’s changing landscape and tactics to delay, deny and limit payment to out-of-network providers. She has been a member of the New Jersey and New York bar for over 25 years.

A graduate of Fordham Law School, Leslie has worked in various niches across the law industry from an associate in the national insurance litigation law firm Anderson Kill Olick & Oshinsky to real estate and immigration before discovering her true passion for the healthcare industry. This passion derives from her desire to help right injustice, an ambition she has had since her early days of visiting the municipal courts with her father. She cites her own personal battle with insurance companies over her son’s health conditions as the profound moment she knew she needed to champion for change. Her flair for risk-taking and disregard for failure is seen in her drive to advocate for providers nationwide.

Aside from her business, her greatest life achievement is her two children, Jonathan and Alexandra, whom she shares with her loving and supportive husband of over 20 years, Matthew. She resides with her family in Little Silver, New Jersey. In her spare time, Leslie enjoys both singular and group exercising and physical activities as well as reading inspiring nonfictional journeys of people who have had to overcome great odds. A self-proclaimed “adventure seeker,” Leslie loves to try new things and seeks the company of those who enjoy adventure and laughter as much as she does.

Leslie Howard, JD, is the Founder and Chief Executive Officer of CH Revenue Management Solutions, a company dedicated solely to the out-of-network provider community to increase provider reimbursements at all stages of the revenue cycle management (RCM) process. Being in the trenches every day with the insurance companies, combined with her expertise in ERISA and state healthcare law regulations Leslie has a proven track record of building innovative strategies to overcome the insurance industry’s changing landscape and tactics to delay, deny and limit payment to out-of-network providers. She has been a member of the New Jersey and New York bar for over 25 years.

A graduate of Fordham Law School, Leslie has worked in various niches across the law industry from an associate in the national insurance litigation law firm Anderson Kill Olick & Oshinsky to real estate and immigration before discovering her true passion for the healthcare industry. This passion derives from her desire to help right injustice, an ambition she has had since her early days of visiting the municipal courts with her father. She cites her own personal battle with insurance companies over her son’s health conditions as the profound moment she knew she needed to champion for change. Her flair for risk-taking and disregard for failure is seen in her drive to advocate for providers nationwide.

Aside from her business, her greatest life achievement is her two children, Jonathan and Alexandra, whom she shares with her loving and supportive husband of over 20 years, Matthew. She resides with her family in Little Silver, New Jersey. In her spare time, Leslie enjoys both singular and group exercising and physical activities as well as reading inspiring nonfictional journeys of people who have had to overcome great odds. A self-proclaimed “adventure seeker,” Leslie loves to try new things and seeks the company of those who enjoy adventure and laughter as much as she does.

With over 40 years’ experience in the corporate insurance industry, Susan Urso brings a deep understanding of resolving claim disputes gained during her 10 years working in Cigna’s Legal Department and Cigna’s Claim Resolution Units.  In her role at CH Revenue Management Solutions, Susan applies her specialized knowledge and experience in the Appeal and Post Appeal Departments. She is a graduate of Eastern Kentucky University with an Associate Degree as a Paralegal. Susan resides in Windsor Locks, Connecticut with her husband Mark and their dog Sadie and is a devoted mother to her two daughters and her son-in-law. In her free time, Susan enjoys exercise, reading and spending time with her friends and family.

In his role as Director of IT, James Davidson is responsible for the design, implementation, and integration of a wide variety of data systems and APIs supporting billing and payor revenue recovery efforts for tens of thousands of client medical claims. From analysis, reporting and software customization, James is a data expert that can navigate the dynamic needs of the business.  James has a great deal of experience spanning nearly two decades comprising of web development, retail IT operations, and systems and network administration.  He is a graduate of St. Lawrence University holding a Bachelor of Arts degree in economics.